IT Managed Services
Do you spend more time dealing with IT issues than doing your own job?
With PTG IT Managed Services, you offload specific IT operations to IT experts. PTG assumes ongoing responsibility for monitoring, managing and problem resolution for selected IT systems and functions on your behalf.
When should you consider PTG IT Managed Services?
All businesses need technology to operate efficiently and to compete effectively. But as reliance on IT grows, the resources to support an increasingly complex IT environment may not. In many small and mid-size businesses, IT resources are scarce, and can be quickly overwhelmed with the day-to-day responsibilities of keeping the IT infrastructure that the business depends on up and running.
If you fall behind in keeping up with things such as backups, patches and security, the odds are that you'll face an IT outage that will negatively impact your business. For instance, if your e-mail server, customer relationship management system, financial application or network goes down unexpectedly, you face substantial productivity and revenue losses as a result.
PTG IT Managed Services: an extension of your IT department
PTG IT Managed Services cover all IT needs, for example:
Why PTG IT Managed Services?
We have unparalled expertise. PTG is South Carolina's only Microsoft Certified Cloud Accelerant Partner organization. This means that we have invested heavily to make sure our staff is qualified to work on your mission critical systems.
You are looking for a partner, not just a product. PTG was conceived from the realization that technology infrastructure has traditionally been both expensive and underutilized. To achieve maximum benefit, business objectives must be clearly defined.
You are looking for a cost-effective solution. When considering an outsourced IT partnership it is critical to take all cost factors into consideration. PTG's approach to outsourced IT is different from any other IT providers.
The team of specialists at PTG is well-qualified to address almost any technology issue
Through extensive training and continued education, we carry the following Technical Certifications:
All PTG engineering employees carry advanced certifications from the applications we support - which are tested annually. PTG implementation services - regardless of whether a proof of concept or full-scale production deployment - all use the same services implementation methodology approach.
PTG can either serve as your sole IT team or we can work with existing internal IT teams - either way, we can lighten your load and be the first line of defense. PTG offers IT plans on a monthly all-you-can-eat model -- or a pay-as-you-go hourly rate.
In Their Own Words
"PTG's IT experts are friendly and very helpful. They are always responsive and are very knowledgeable about how to resolve the issues as quickly and efficiently as possible. We like everything about them!"
-Greta Young, Safe
"PTG is always prompt with response to our requests and has the knowledge needed to help us with our IT issues."
-Tamara Gosnell, Orthopedic
"We knew we needed better IT infrastructure support, but we were not exactly sure what we needed; PTG came in, assessed our situation and made recommendations that hit the mark perfectly. Right from the start, they were thorough and very professional. At that point, we knew we had our solution provider nailed down."
Over 96% of our customers say they would recommend PTG IT Support Specialists to others.
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