Legal IT Support

Outsourced IT Support

PTG, an outsourced IT support company and specialist in legal IT support, understands the importance of billable hours and why it is critical for each hour to be captured and billed correctly. Whether your legal practice bills by the hour or a flat fee, every second counts.  With our legal industry knowledge and experience with software programs such as LexisNexis Time Matters, PTG legal IT support echnicians help you stay up and running with your applications and infrastructure so that you can easily and consistently document time entry and time management. PTG provides outsourced legal IT support including:

• Practice Management Applications
• Document Management Systems
• Remote Connectivity
• Secure Extranets to Share Client Files
• Legal Time and Billing Software Applications

Legal Time and Billing Software: Outsourced Legal IT Support

PTG's legal IT support technicians have worked with all of the major time and billing applications on the market and can help you customize them to your legal practice's specific needs.  PTG is a LexisNexis Certified partner on Time Matters, a legal billing and time tracking software.  PTG legal IT support technicians can also help you setup secure extranets to share client files.

Download our outsourced IT support brochure for the legal industry for more information on legal IT support, or contact us and speak to one of our business pc repair technicians.

Cloud Computing SaaS for the Legal Industry

The internet has changed the way most clients consume legal services.  Smaller firms have some great opportunities to leverage the internet (Cloud Computing SaaS) to maximize production - from hosted client management systems to hosted email/secure IM and even extranets.  PTG outsourced IT support technicians understand that while maximizing production is important - it must be carefully balanced with delivering value to the client.  

Contact a PTG outsourced IT support to learn more about Cloud Computing SaaS and see how you can easily embrace the latest in technology within your legal practice through outsourced IT support.  

Certifications & Industry Knowledge

PTG's legal IT support technicians are certified in many technical areas and because of this knowledge, we can more quickly and effectively serve your outsourced IT support needs and address your business pc repair issues. Our relationships and constant training with the right vendors mean your law firm is the recipient of the benefits.

• LexisNexis Certified Solution Provider. PTG is the only Time Matters solution provider within a 100-mile radius. All business pc repair technicians certified through LexisNexis are required to attend regular training classes and pass rigorous exams for the products on which they are certified.
• Microsoft Small Business Specialist
• Microsoft Certified Partner

Legal IT Support Customers

Below is a sample of PTG's Legal IT Support customers. 

You’d be surprised at how many of our legal IT support customers started with an audit or with a simple phone call to us stating, “Our email is down. Help.”

• Black Black & Montgomery (BBM)
• Bradford Neal
• McCall Environmental
• Temple, Mann, Briggs & Hill
• Washington Street Holdings (office of Beattie Ashmore)

Give PTG a try for your outsourced IT support needs!  Ask about our 1 free hour of technical assessment.  Your computers, printers, and mobile devices break at times, and you need a break too. This break is on us.