Manufacturing IT Support
Outsource IT Support
PTG provides outsourced IT support for
manufacturing companies to help keep machines up and running, increase
productivity, prevent loss of data, and remain competitive. PTG
understands the importance of keeping the production line running to ensure
on-time delivery of products, customer satisfaction, and to maximize
profitibility. We develop custom outsourced IT support plans that are specific
to the customer and tailored to the manufacturing industry.
Benefits of Manufacturing IT Support
Up-to-Date Computer Hardware &
PTG keeps manufacturing computer equipment up-to-date
with the latest patches,
versions, and system requirements. Many manufacturers are
hesitant to perform
the necessary maintenance on their computer equipment for
fear of manufacturing
downtime. PTG keeps your production line up and running
while making sure your
computer systems are up-to-date at all times.
Disaster Recovery Plans
What happens if one of your machines goes down? Does
your production line come to a halt? What happens when you
lose important customer or product data? Both the short
term and long term effect is significant. When the
manufacturing line is down, profitability starts declining
and customer satisfaction is at risk. PTG creates and
implements IT disaster recovery plans
backup) specific to your business. In the event your
machines go down, PTG will have you back up and running in
as little as a couple of hours.
Using the latest technology on the shop floor is
important for competitve reasons, but it also maximizes
productivity while reducing the rate of error. For example,
moving to a ruggedized environment and embracing technology
like iPads, tablets, and wireless printers can save hours
of data entry time and increases data accuracy.
Microsoft Office 365 is an easy-to-use set of web-enabled
tools that let you access your email, important documents,
contacts, and calendar from
almost anywhere and any device-including PCs, Macintosh
computers, iPhones, Android phones, and BlackBerry smartphones.
Office 365 enables manufacturers
to access important production and customer data anywhere,
anytime, including the plant floor and on the road. And, with
tools such as Office 365 SharePoint
and Office 365 Lync, you can collaborate more effectively and
Contact a PTG outsourced IT support specialist for a
manufacturing IT support assessment or Office 365 Trial. We'll
help you stay up and running.
In their own words
"The best customer service I've seen in a very long
time. PTG's IT experts are great. Their technical knowledge and
response time are the best!"
-Matt Belyus, Cox Wood
Leading manufacturer and distributor of treated outdoor wood
Contact a PTG outsourced IT support specialist for a manufacturing
IT support assessment or Office 365 Trial.
We'll help you stay up and running.